Online Ordering Registration
To use the online ordering feature, you must be a registered client of the Brookside Hunger Center through both the FreshTrak pantry database and the SmartChoice platform.
Begin by completing the pre-registration form below:
Once submitted and reviewed, you'll receive a welcome email with your Shopper ID and password, granting you access to the SmartChoice web portal.
Accessing the Site
When you are ready to place an order, click the "Order Online" button located in the banner at the top of this page. You'll need to enter the Shopper ID and PIN that were provided in your welcome email to access the ordering portal.
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Please remember, our system allows you to place an order once in each two-week period of the month. This means if you've already completed an order for the current period, you will need to wait until the next cycle begins to place another one. Our points system resets on the 1st and 15th of each month, ensuring fair access to food assistance for all our registered clients.
Support and Questions:
For questions about online ordering or the SmartChoice platform, please use the contact button below. To keep our pantry operations smooth, we kindly ask not to call the pantry with technical support issues.